Description
Allow your customers to request refunds for individual WooCommerce order items directly from their My Account page. Customers can submit a reason and optionally upload an image to support their request. Site administrators can view, approve, or reject refund requests from the order edit screen and track the request status.
Screenshots
Customer-facing refund request button and form on My Account > Orders. 
Admin meta box on the order edit screen showing submitted refund requests with approve/reject buttons. 
WooCommerce settings tab for global refund request configuration. 
Product-level refund request configuration options.
Installation
- Upload the
refund-request-for-woocommercefolder to the/wp-content/plugins/directory. - Activate the plugin through the ‘Plugins’ screen in WordPress.
- Navigate to WooCommerce > Settings > Refund Requests to configure global settings:
- Enable Refund Requests – Enable or disable refund requests site-wide.
- Return Period (Days) – Specify the number of days after order completion during which refunds can be requested.
- (Optional) Edit a product and under the General tab:
- Disable Refund – Prevent refund requests for this specific product.
- Return Period (Days) – Override the global return period for this product.
Customers can now request refunds by viewing an order in My Account > Orders and clicking Request Refund.
FAQ
-
Yes, you can override the
Request Refundlabel using therefund-request-for-woocommercetext domain in your theme or a translation file. -
How do I view refund requests?
-
Go to WooCommerce > Orders, edit the desired order, and check the Refund Requests meta box in the sidebar.
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Can I receive email notifications?
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Yes, the site administrator will receive an email notification each time a new refund request is submitted.
Reviews
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Contributors & Developers
“Refund Request for WooCommerce” is open source software. The following people have contributed to this plugin.
Contributors
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Interested in development?
Browse the code, check out the SVN repository, or subscribe to the development log by RSS.
Changelog
1.0
- Initial release with core functionality:
- Customer refund requests with image upload.
- Admin meta box to manage requests.
- Global and per-product settings.
- Email notifications.