Title: HB FreshDesk
Author: Hiren Patel
Published: <strong>Pébruari 8, 2019</strong>
Last modified: Nopémber 27, 2020

---

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![](https://ps.w.org/hb-freshdesk/assets/banner-772x250.jpg?rev=2051630)

This plugin **hasn’t been tested with the latest 3 major releases of WordPress**.
It may no longer be maintained or supported and may have compatibility issues when
used with more recent versions of WordPress.

![](https://ps.w.org/hb-freshdesk/assets/icon-256x256.jpg?rev=2051630)

# HB FreshDesk

 By [Hiren Patel](https://profiles.wordpress.org/hiren1612/)

[Download](https://downloads.wordpress.org/plugin/hb-freshdesk.zip)

 * [Details](https://su.wordpress.org/plugins/hb-freshdesk/#description)
 * [Reviews](https://su.wordpress.org/plugins/hb-freshdesk/#reviews)
 * [Development](https://su.wordpress.org/plugins/hb-freshdesk/#developers)

 [Support](https://wordpress.org/support/plugin/hb-freshdesk/)

## Description

This plugin is used for connect your FreshDesk account in your wordpress site. You
can easily to get your FreshDesk FAQs and Ticket, And also create a new ticket in
your FreshDesk account directly using this plugin, And also check your ticket conversation.

FreshDesk Terms of Service

https://www.freshworks.com/terms/

#### Usage

Place this shortcode in page, post or text widget where you’d like to display Data.

    ```
    [freshdesk-create-ticket]

    [get_all_ticket]

    [freshdesk-faq]
    ```

#### Templates

Place this shortcode in any template parts of your theme.

    ```
    <?php echo do_shortcode('[freshdesk-create-ticket]'); ?>
    <?php echo do_shortcode('[get_all_ticket]'); ?>
    <?php echo do_shortcode('[freshdesk-faq]'); ?>
    ```

#### Installation

 1. Upload “hb_freshdesk” to the “/wp-content/plugins/” directory.
 2. Activate the plugin through the “Plugins” menu in WordPress.

#### How to Use

 1. Place Add your Fresh-desk account detail in Freshdesk Settings -> General Setting
    tab.
 2. You can connect two way in our account 1. API Key 2. User-name and Password.
 3. Place Go to Faq page and select our FAQ’s which is display in your front end.
 4. Place Use Above Shortcode.

## Screenshots

 * [[
 * After activating the plugin it will be hooked in Create a new new menu “Freshdesk”
   in admin Menu.
 * [[
 * Click on Freshdesk and Add your FreshDesk account detail and Connect your FreshDesk
   Account.
 * [[
 * Go to ShortCode tab and see your shortcode you can use this shortcode.
 * [[
 * Click on FAQ and display your freshdesk account FAQ’s list you can check in check
   box what you want to display in front-end.
 * [[
 * Create a Ticket click a Add new Ticket button and create a new ticket.
 * [[
 * Display Your All ticket for FreshDesk Account.
 * [[
 * Display FAQ’s for check in your admin side in FAQ’s menu list.

## FAQ

### Having problems, questions, bugs & suggestions

Contact us at https://www.hikebranding.com/

## Reviews

There are no reviews for this plugin.

## Contributors & Developers

“HB FreshDesk” is open source software. The following people have contributed to
this plugin.

Contributors

 *   [ Hiren Patel ](https://profiles.wordpress.org/hiren1612/)
 *   [ Ripal Patel ](https://profiles.wordpress.org/hikebranding/)

[Translate “HB FreshDesk” into your language.](https://translate.wordpress.org/projects/wp-plugins/hb-freshdesk)

### Interested in development?

[Browse the code](https://plugins.trac.wordpress.org/browser/hb-freshdesk/), check
out the [SVN repository](https://plugins.svn.wordpress.org/hb-freshdesk/), or subscribe
to the [development log](https://plugins.trac.wordpress.org/log/hb-freshdesk/) by
[RSS](https://plugins.trac.wordpress.org/log/hb-freshdesk/?limit=100&mode=stop_on_copy&format=rss).

## Changelog

#### v1.0

 * Initial release version.

#### v2.0

Tested up to latest version.

#### v3.0

Tested up to latest version and bug fixed.

## Meta

 *  Version **3.3**
 *  Last updated **5 years ago**
 *  Active installations **10+**
 *  WordPress version ** 4.1 or higher **
 *  Tested up to **5.6.17**
 *  Language
 * [English (US)](https://wordpress.org/plugins/hb-freshdesk/)
 * Tag
 * [freshdesk](https://su.wordpress.org/plugins/tags/freshdesk/)
 *  [Advanced View](https://su.wordpress.org/plugins/hb-freshdesk/advanced/)

## Ratings

No reviews have been submitted yet.

[Your review](https://wordpress.org/support/plugin/hb-freshdesk/reviews/#new-post)

[See all reviews](https://wordpress.org/support/plugin/hb-freshdesk/reviews/)

## Contributors

 *   [ Hiren Patel ](https://profiles.wordpress.org/hiren1612/)
 *   [ Ripal Patel ](https://profiles.wordpress.org/hikebranding/)

## Support

Got something to say? Need help?

 [View support forum](https://wordpress.org/support/plugin/hb-freshdesk/)

## Donate

Would you like to support the advancement of this plugin?

 [ Donate to this plugin ](https://www.hikebranding.com/)